VITA services are available to households with an annual income of $66,000 or less. Free online tax preparation services are now available at Select sites are now open for drop-off services across the city. Each site is operating on a walk-in basis, so please be patient and please wear a mask and practice social distancing when visiting the site. You will need a copy of your photo ID for you and your spouse, a social security for all individuals on the return, and any tax documents you received during the year. A volunteer will collect and scan tax documents and have you complete a short intake form; your documents will then be returned to you, and a volunteer will call you to review your tax return. You will have the option to pick up a completed copy of the return or have it sent via email.

Site Hours

Note that our hours may change periodically, and we encourage you to visit for the most up to date information. Please practice social distancing and wear a mask upon visiting the site. Current site locations and hours are:

Louisville Urban League - Starting February 1st

1535 W. Broadway

Monday - Thursday 10:00 A.M. - 3:00 P.M.


Portland Promise Center - Starting February 12th

1831 Baird Street

Friday 3:00 P.M. - 7:00 P.M., Saturday 9:00 A.M. -3:00 P.M., Sunday 3:00 P.M. - 7:00 P.M.


Sun Valley Community Center - Starting February 8th

6505 Bethany Lane

Monday, Tuesday, and Thursday - 10:00 A.M. - 3:00 P.M.


Salt and Light Community Development Corporation - Starting February 2nd

3025 Gerald Drive

Tuesday- Thursday 5:00 P.M. - 8:00 P.M., Saturday 9:00 A.M. - 2:00 P.M.


Wesley House Community Services - Starting February 1st

5114 Preston Highway

Monday and Tuesday 10:00 A.M. - 3:00 P.M.


How To Check the Status of Stimulus Payment

Individuals may check the status of their economic impact payment, or stimulus payment by visiting You will need your Social Security Number, Date of Birth, and most recent address. Individuals who did not receive one or more of their stimulus payments may be eligible to receive their payments by claiming the new Recovery Rebate Credit. Although the payments are NOT considered taxable income, all individuals will need to report the amount of money received via the payments.

Tax Refund Information

Please note that the IRS has delayed the tax filing season until February 12th. While your return may already be prepared, it can not be submitted until that date. Individuals can expect their refunds 2-3 weeks after the submission date if they request a direct deposit, or 4-6 weeks if they request a paper check. Incorrect information on the tax return may delay the processing of your refund. Please visit to access the Where’s My Refund tool. You will need to enter in your Social Security Number, your tax filing status, and the exact amount of the refund you are expecting. VITA volunteers cannot provide any additional information about the status of your refund. Individuals are encouraged to call the IRS hotline if they have additional questions. The hotline number 1-800-829-1040.

Special Tax Provisions Due to the Coronavirus Pandemic

Certain tax relief concerning the Earned Income Tax Credit is available to individuals impacted by the coronavirus pandemic. All taxpayers should bring a copy of their 2019 tax return, along with all tax documents to see if they are eligible. Self-employed individuals may be eligible to defer a small portion of their taxes owed if they were impacted by the pandemic. Please visit and click on Taxpayer Resources for more information.