Welcome to Louisville Metro Community Services - Volunteer Income Tax Assistance Program (VITA) Appointment Scheduler
Please note that we do offer free tax preparation software on our website, labcservices.org. Please check our website and our Facebook pages for the most up to date information about the availability of our services during this outbreak.
Households with incomes below $66,000 are eligible for participation in this program. We are required to see social security cards for everyone included on a tax return. Please note that the IRS does not allow our program to prepare returns that include farm income, income from rental properties or businesses or self-employment income that includes depreciation or that includes expenses for other employees of the business.
There are two ways that you can take advantage of the free tax services:
List of Documents to bring for your appointment
For possible deductions and credits:
If you're itemizing bring documents of out-of-pocket expenses for:
Please bring any other information you think we may need to prepare to return to successfully.
Louisville Metro Community Services seeks to reduce poverty and help low-income citizens of Jefferson County, Kentucky to meet critical needs and become self-sufficient.
Individuals may check the status of their economic impact payment, or stimulus payment by visiting irs.gov/eip. You will need your Social Security Number, Date of Birth, and most recent address. Individuals who did not receive one or more of their stimulus payments may be eligible to receive their payments by claiming the new Recovery Rebate Credit. Although the payments are NOT considered taxable income, all individuals will need to report the amount of money received via the payments.
Please note that the IRS has delayed the tax filing season until February 12th. While your return may already be prepared, it can not be submitted until that date. Individuals can expect their refunds 2-3 weeks after the submission date if they request a direct deposit, or 4-6 weeks if they request a paper check. Incorrect information on the tax return may delay the processing of your refund. Please visit irs.gov/refunds to access the Where?s My Refund tool. You will need to enter in your Social Security Number, your tax filing status, and the exact amount of the refund you are expecting. VITA volunteers cannot provide any additional information about the status of your refund. Individuals are encouraged to call the IRS hotline if they have additional questions. The hotline number 1-800-829-1040.
Certain tax relief concerning the Earned Income Tax Credit is available to individuals impacted by the coronavirus pandemic. All taxpayers should bring a copy of their 2019 tax return, along with all tax documents to see if they are eligible. Self-employed individuals may be eligible to defer a small portion of their taxes owed if they were impacted by the pandemic. Please visit labcservices.org and click on Taxpayer Resources for more information.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 305-0005 and following the instructions.