Welcome to Louisville Metro Community Services - Volunteer Income Tax Assistance Program (VITA) Appointment Scheduler
Households with incomes below $64,000 are eligible for participation in this program. Please note that the IRS does not allow our program to prepare returns that include farm income, income from rental properties or businesses or self-employment income that includes depreciation or that includes expenses for other employees of the business.
There are two ways that you can take advantage of the free tax services:
- Self-File: Click here to access free versions of Turbo Tax or My Free Taxes (H&R Block's product) and click on the Free Online Tax Filing tab which is located near the top of the page. Prepare and e-file your own return. Assistance, if needed, is provided through an 800 number.
- Traditional VITA Service: You schedule an appointment using this site and work with a certified volunteer that will assist you in preparing your return, review it with you and efile it for you when finished.
Here is a list of sites where Walk- in services are available:
Monday Noon until 7PM, Thursday 10AM to 4PM, Saturday from 10AM until 3PM
Monday thru Thursday from Noon until 8:00PM and Saturdays 10:00AM until 4:00PM
Tuesday and Thursday 9AM until7PM, Wednesday 10AM until 4PM, Friday 10AM until 4PM (until the end of February), and Saturday 10AM until 2PM
Monday, Tuesdays and Wednesday from 6PM until 9PM
Friday 7PM until 9:30PM, and Saturday 9AM until 3PM
Tuesday and Wednesday 1PM until 4PM, and Friday 2PM until 4:30PM
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 305-0005 and following the instructions.