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Welcome to Louisville Metro Community Services - Volunteer Income Tax Assistance Program (VITA) Appointment Scheduler

Households with incomes below $64,000 are eligible for participation in this program. Please note that the IRS does not allow our program to prepare returns that include farm income, income from rental properties or businesses or self-employment income that includes depreciation or that includes expenses for other employees of the business.

List of Documents to bring for your appointment

There are two ways that you can take advantage of the free tax services:

  1. Self-File: Click here to access free versions of Turbo Tax or My Free Taxes (H&R Block's product) and click on the Free Online Tax Filing tab which is located near the top of the page. Prepare and e-file your own return. Assistance, if needed, is provided through an 800 number.
  2. Traditional VITA Service: You schedule an appointment using this site and work with a certified volunteer that will assist you in preparing your return, review it with you and efile it for you when finished.

Here is a list of sites where Walk- in services are available:

  • Bates Community Development Corp ~ 1228 Jackson St ,
          Monday Noon until 7PM, Thursday 10AM to 4PM, Saturday from 10AM until 3PM
  • Louisville Urban League ~ 1535 W. Broadway,
          Monday thru Thursday from Noon until 8:00PM and Saturdays 10:00AM until 4:00PM
  • Sun Valley Community Center ~ 6505 Bethany Lane ,
          Tuesday and Thursday 9AM until7PM, Wednesday 10AM until 4PM, Friday 10AM until 4PM (until the end of February), and Saturday 10AM until 2PM
  • Salt and Light Community Center ~ 3025 B Gerald Drive,
          Monday, Tuesdays and Wednesday from 6PM until 9PM
  • Portland Promise Center ~1831 Bair St ,
          Friday 7PM until 9:30PM, and Saturday 9AM until 3PM
  • Bridges of Hope Neighborhood Place~ 1411 Algonquin Parkway (self-file only)
          Tuesday and Wednesday 1PM until 4PM, and Friday 2PM until 4:30PM

  • Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

    Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 305-0005 and following the instructions.

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